I have an outpatient appointment at Cleveland Clinic Indian River Hospital, will it be canceled?
We have had to postpone some outpatient appointments at Cleveland Clinic Indian River Hospital due to the high number of COVID-19 positive patients in our hospitals. This will free up staff to assist patients in hospital settings. We are contacting affected patients and working to reschedule them. If you have an appointment scheduled with your primary care physician or at the Scully-Welsh Cancer Center, it will not change.

Vaccine Information
Cleveland Clinic Indian River Hospital is working tirelessly to meet community demand for the COVID-19 vaccine.
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COVID-19 Vaccine FAQs:

Of all the ever-changing topics in the coronavirus (COVID-19) pandemic, none has been more closely followed than the development of a vaccine. Vaccines are crucial to fighting deadly infectious diseases. When the vaccine becomes available to you, we strongly encourage you receive it. Vaccine availability is a fast-evolving situation, and details of the complex vaccination program are still being worked out. As always, Cleveland Clinic will share as much information as we can, as quickly as we can.
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Visitation Update

Visitation hours for adult inpatients is 7 a.m. to 9 p.m., seven days a week. This change increases the number of hours during which visitors are permitted to enter adult inpatient units. Visitation for pediatric patients will remain unchanged.

Compassionate exceptions remain

Beyond these hours, compassionate exceptions apply at any time. Care teams should assess whether they can offer compassionate exceptions whenever appropriate. Examples of compassionate exceptions for all patients, including patients who have tested positive for COVID-19 and persons under investigation (PUI) for COVID-19, may include but are not limited to:

  • end of life
  • clergy visits and spiritual care needs
  • language barrier assistance
  • day of discharge
  • when a patient is experiencing a challenging situation, such as a life-changing diagnosis, prolonged hospitalization, limited cognitive abilities, etc.



We’re using four new, statewide visitation levels — yellow, orange, red and purple — to protect our patients and caregivers and limit the spread of COVID-19. The visitation levels are based on data about how COVID-19 is spreading, including state and county public health information. If you are visiting a COVID-19 positive patient, you must wear provided personal protective equipment (PPE). Even when you can’t visit in person, we encourage you to stay connected virtually.

These guidelines are being put in place for the safety of our patients, caregivers and community. Thank you for your understanding.

Please note: All visitors must wear a mask, have their temperature taken and sanitize their hands. Visitation guidelines are subject to change if safe physical distancing isn’t possible.

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COVID-19 Testing Location:

Anyone over the age of 5 who has a fever and respiratory illness (such as cough, runny nose, sneezing) or any patient with a fever and gastrointestinal illness (such as diarrhea, vomiting) is eligible for testing.

To receive an appointment, individuals who believe they may have symptoms of COVID-19 must first call our nurse triage hotline at 772.226.4846 between 8 a.m. and 3 p.m Monday through Friday. If patients meet the criteria, they will be given an appointment time at the Patient Pavilion at Cleveland Clinic Indian River Hospital. Test results will take an estimated 4-7 days to complete. Individuals who receive testing will be asked to self-quarantine until the results are received.

Testing Location
Patient Pavilion
Cleveland Clinic Indian River Hospital
1000 36th Street
Vero Beach, Florida 32960
Testing Hours: 8 a.m. – 3 p.m., Monday – Friday

All patients with scheduled surgeries or procedures that will take place in an ambulatory surgery center or operating room will be tested for COVID-19 before their surgery or procedure. They will be given a date and time for a testing appointment at least three days prior to surgery.

Additional State and National Resources:
Centers for Disease Control and Prevention – https://www.cdc.gov/coronavirus/2019-ncov/index.html
Florida Health – http://www.floridahealth.gov/diseases-and-conditions/2019-nCoV/index.html

Additional Global Resources:
World Health Organization – https://www.who.int/emergencies/diseases/novel-coronavirus-2019


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